Support
CEA strongly believes that an excellent product is not enough to satisfy the modern needs of its customers. In an industrial environment, quick responses and height support are necessary. To be efficient also in this respect, CEA has always been promoting a training up-date for its own resellers, who are so capable to grant you the maximum support.
Whether you are looking for information on your own on technical issues, on guarantees or on how to use your reserved area, CEA has created this page especially for you. From this section you can access independently and quickly many contents related to CEA products. Should you not find the information you were looking for on this page, pls do not hesitate to contact either your authorized dealer or us directly through the contact form at the bottom of the page.
F.A.Q.
The CEA guarantee is the best way to protect your investment in the future. In order to request and obtain warranty service, simply contact the authorized dealer from which you purchased your product. If you don't know who to ask, write in the contact form; we will be happy to help you. To get all the specifications regarding the CEA warranty and its free extension up to 5 years, click here.
CEA makes your life easier every day, by giving you products and a brand which you can trust. Being transparent with our customers is very important for us, for this reason we use a clear and simple serial number system that tells you everything about your machine. Finding your serial number is extremely easy, because it’s well highlighted on the technical plate of your CEA equipment. Learning to read a CEA serial number is also simple, you’ve just to check the following chart here.
F.A.Q. techniques
Vision.POWER is one of the many special CEA programs dedicated to MIG welding. This process is the best solution for any MIG welding requiring high and quality penetration. To discover this process quickly and completely, watch the dedicated video on our youtube channel here. If you want to find out more, do not hesitate to visit our dedicated section of the site here.
The DUTY CYCLE is a specification that defines the number of minutes, within a period of 10 minutes, during which a given welder can safely produce a certain welding current. Would you like to know more? Don't worry, you can find a dedicated article at the following link https://www.ceaweld.com/en/what-is-duty-cycle/. Here there are all the details about this indispensable parameter for a correct evaluation of the power source quality.
CEA meets the highest quality standards in all its products, also in safety requirements. We always want to give you the best performance with the maximum safety and, for doing this, we’ve created clear and detailed Safety Norms. Read the following link for discovering all the Safety Norms you’ve to fulfil for using your CEA at the best: Safety Norms.
This is indeed one of the most common questions regarding plasma consumables. Everyone is looking for an answer and there are many blogs on the web about it. First, the answer to this question has many variables and, for this reason, it is difficult to have a single correct answer. Would you like to know more? Read the article we have prepared for you and find out all about the life of consumables and how to improve it: https://www.ceaweld.com/en/how-long-do-plasma-consumable-last/
The DUTY CYCLE is a specification that defines the number of minutes, within a period of 10 minutes, during which a given cutter can safely produce a given cutting current. Would you like to know more? Don't worry, you can find a dedicated article at the following link https://www.ceaweld.com/en/what-is-duty-cycle/. Here there are all the details on this indispensable parameter to correctly evaluate the power source quality.
CEA meets the highest quality standards in all its products, also in safety requirements. We always want to give you the best performance with the maximum safety and, for doing this, we’ve created clear and detailed Safety Norms. Read the following link for discovering all the Safety Norms you’ve to fulfil for using your CEA at the best: Safety Norms.
WS3000 is one of the most common weldIng controls on CEA vertical-stroke welders. Thanks top quality programmability and reliability, this is the best possible industrial solution on the market. Do you need some advice on how to use it at its best? We have prepared for you a dedicated video to this link.
